Name: Residentie La Rivière
Brand: Pierre & Vacances
Price: 455 EUR
Availability: InStock
Rating: 3.8 (564 reviews)

Klantenbeoordelingen La Rivière

3.8

Goed

564 beoordelingen

37.4 %

33.3 %

15.1 %

4.8 %

9.4 %

Margaux Morgado

Gepubliceerd sinds 1 maand op G_Google Google

1/5

I canceled my stay in June. I've been waiting for my refund for three months.
Emails with excuses don't cover the rent or the groceries to feed my son!
Knowing that after this cancellation, I booked a room at another of your residences without receiving a refund.
Taking my money isn't a problem, but giving it back is becoming very complicated.
I'm tired of being taken for a ride; it's time you gave me back what's rightfully mine. Thank you!!!
This is truly disrespectful. I've been polite until now, but this is too much. It's shameful on your part.

Beoordeling 2025-10-01 09:40:19

Nous comprenons pleinement votre frustration et l’inquiétude que ce délai a pu engendrer, surtout dans votre situation, Margaux. Il est normal que ce type d’attente génère de la colère et nous sommes sincèrement désolés que ce processus ait été source de stress.

Nous avons le plaisir de vous confirmer que le remboursement a bien été effectué le 16 septembre. Selon les délais bancaires, il faut généralement compter 10 à 12 jours pour que la somme soit visible sur votre compte. Si ce n’est pas encore le cas, nous restons bien entendu disponibles pour vous accompagner et vérifier la situation via le canal par lequel vous nous avez initialement contactés.

Merci pour votre patience et pour la franchise de votre message.

L’équipe Pierre & Vacances

Guylaine Masson

Gepubliceerd sinds 2 maanden op G_Google Google

4/5

Perfect location in Chamonix: 2 steps from the town center and buses. Stunning view of the Aiguille du Midi. Lovely balcony. Quiet in the residence. Responsive staff. Old-fashioned room interiors. Popular games room.

Fabienne Duchene

Gepubliceerd sinds 2 maanden op G_Google Google

5/5

A perfect week in this residence with underground parking.

fabrice “fafarock” flohic

Gepubliceerd sinds 2 maanden op G_Google Google

5/5

Hello,
My daughter and I are delighted with our stay at your residence!
We stayed there for 15 days. The apartment was very clean and quiet, with a superb view of the Mont Blanc massif. The balcony was great for two people to enjoy the view during breakfast. The bathroom was functional and had enough storage space for two!
The young woman who welcomed us on Saturday, August 2nd, was wonderful, cheerful, professional, and, above all, full of humor!
We will definitely be back next year!

Dorotea Cei

Gepubliceerd sinds 2 maanden op G_Google Google

4/5

Nice residence in a good location, a little dated but well built, the apartments are well made even if in need of renovation.